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This two-day interactive course gives clients the ability to close more sales faster. Decker's advanced methodology helps clients organize and deliver concise, clear, customer-focused sales messages for face-to-face, telephone, and web enabled selling.

Active listening skills to respond on the spot to customers' needs are just some of the important tactics covered.

Pre-training customization and small group size maximize one-on-one coaching and recorded feedback provides clients with these vital skills:

• Tailor sales calls to the needs of technical, non-technical customers: Decker Pyramid© to minimize preparation time.
• Build immediate rapport and trust speaking in your natural style: your most compelling asset.
• Learn and clarify needs with psychology-based listening and questioning skills.
• Adapt quickly to unforeseen customer needs: Stones Across the Brook©. during sales calls.
• Handle questions, resistance, and objections to reach your end goal.
• Project the image that reflects the organization's professionalism.
• Employ web-enabled, virtual meetings to enhance customer collaboration.
• Learn verbal and nonverbal skills: successful telephone and videoconferencing to close faster — and reduce travel costs.
• Tap the selling power of coordinated team selling.

A post workshop action plan and a copy of a personal DVD build on each professional's workshop gains.

GROUP TRAINING

Persuasive Presentation Skills
Professional Selling
Influence and Persuasion
Leadership Skills
Quest for Team Excellence
Making Meetings Work

EXECUTIVE TRAINING

Executive Coaching

"This is by far one of the best sales workshops I have attended. It exceeded my expectations as I completely revamped the way I think about sales presentations — to focus on the audience. The instructor's encouragement and help with organization made the anxiety of speaking in front of others subside."

— Stacey Richardson
PSG
Hewlett Packard