This was enormously helpful to me. Critiques were always constructive and on the mark. I would certainly recommend this course to anyone.

New England Financial

Train the Trainer

Objective: To train you in the best way to teach others the material that you know.

Program Outline:

Planning & Preparation
• Using a systematic method
• Defining the goal(s)
• Applying adult learning theory
• Understanding group dynamics
• Measuring post-training effectiveness

Determining Needs Via A Needs Assesment
• Reliability and validity
• Selecting and designing instruments
• Ensuring an accurate needs assesment
• Analyzing data and learning needs

Designing And Developing A Curriculum
• Using the Decker Format
• Tailoring training to needs
• Selecting topics; enlivening dry topics
• Teaching complex, technical subjects

Coaching And Feedback That Will Be Heard
• Organizing live and video feedback
• Setting a receptive atmosphere
• Telling people that they are wrong without a fight
• Handling difficult issues

Face-To-Face With Trainees
• Stimulating immediate rapport
• Connecting through eye contact
• Connecting through language and humor
• Reading and responding to non-verbal cues
• Kicking-off and ending with maximum impact

Developing A Relaxed, Resonant Speaking Voice
• Developing optimal speaking rate, pitch, and tone
• Accenting ideas through vocal variety and pauses
• Ensuring articulation and projection
• Avoiding distracting mannerisms, "ah's, um's"

Using The Tools That Enhance Learning
• Choosing visual aids
• Using video taping to help, not hinder
• Tapping creative technology: from PowerPoint to pre-program video
• Developing role-plays, exercises, and demonstrations
• Developing program manuals and handouts

Nervousness
• Relaxing with state-of-the-art strategies
• Keeping relaxed from start to finish

Fielding Questions
• Keeping answers concise and salient
• Defusing hostile, challenging questions
• Handling difficult, complex questions
• Responding when you simply do not know

Additional Coaching in:
• Shaping environment
• Choosing an attire that projects your image
• Training in teams
• Creating an action plan to build on your gains