"The coach was a fantastic facilitator — knows his stuff...Extremely helpful balance between changing my organization skills without losing my personality. I improved 110%. Thank you."

Dunkin' Donuts

Since 1979, we have been working with individuals and major private and public organizations.

We are highly trained, skilled, and experienced trainers and consultants. Each member of our staff has over 25 years in the field and holds an advanced degree in Business, Psychology, or Communications.

Toby Decker is President of Decker Associates®, Inc., a Massachusetts-based Management Training firm that improves bottom line performance by helping people communicate and work together more effectively. He is a member of the American Society of Training & Development and is on the faculty of Boston University's Executive Education Center. He is also a sought after keynote speaker.

Before forming Decker Associates in 1979, he held marketing management positions at Rockwell International, Colgate-Palmolive, and Nabisco Brands. In these positions he developed and executed corporate and product sales messages. He received his A.B. from Bucknell University, and his M.B.A. from the University of Pennsylvania's Wharton School.

Janet Petronio is Vice President, Sales and Marketing, at Decker Associates®, Inc. Janet directs marketing and sales to develop new business relationships and is a liaison with existing clients. In her role, Janet works closely with clients to coordinate each training assignment to ensure that all requirements and logistics are arranged. This includes handling on site logistics, and pre-training information , from which all programs are developed , are custom tailored to a client's needs.

Janet brings to Decker Associates over 15 years experience in training, sales, and marketing.

Prior to joining our firm she worked at Fidelity Investments as Director of Training as well as holding positions in Operations Services and Client Management. During her career she was also responsible for the marketing of a financial publication and the sales and marketing of an investment trust company. Janet has also assisted in the marketing of several non-profit organizations.

She earned her B.S. degree in Finance from Boston College.

Dr. Sean F. Kelly, is a Vice President at Decker Associates®, Inc., and a board certified, licensed clinical psychologist. He focuses on the interpersonal dynamics of one on one and group communication skills, conflict resolution, and stress management. His areas of expertise include helping people overcome the fear of public speaking and enhancing the performance of groups.

Dr Kelly is a clinical professor of Psychology at the Harvard Medical School. He is also a widely published author and his latest book Imagine Yourself Well, written in collaboration with his wife Reid, was published in April 1995 by Plenum Press. Dr. Kelly received his B.A. From Yale University, and M.A. And Ph.D. From Boston University.

Christine Mockler Casper, has designed and trained over twenty programs related to Leadership, Communications, Negotiations, Project Management and Emotional Intelligence. She is a sought after international public speaker who has been featured on several major networks including FOX, NBC and CBS. Prior to commencing her consulting career, she was an executive with Honeywell Information Systems. She holds an MBA from Northeastern University.

Chris is a nationally recognized keynote speaker and is the author of: From Now On with Passion: a Guide to Emotional Intelligence, which received a Book of the Year Award. In this book, Chris provides excellent insights into interpersonal communication and how we present ourselves to others. Published by Cypress House, it is available at Amazon.com or most bookstores.

sales, and customer service. She specializes in the capability areas of performance management, leadership and teamwork, sales and service supremacy, and high impact learning methods. A seasoned facilitation expert, she has extensive train-the-trainer, facilitator coaching, and pilot delivery experience. Carolyn also collaborates with clients in the early stages of program content and implementation design and development.

During her corporate career, Carolyn served as Director of Consumer and Community Affairs for a multi-national life and health insurance organization, and in marketing positions with Quaker Oats. She earned a B.A. degree in Government and Economics from Georgetown University, and an M.B.A. degree in Organization Behavior and Marketing from the Kellogg School of Northwestern University.

David Black, brings over thirty years of experience marketing products and services with and to major corporations. David's background, including National Sales Manager for two Fortune 500 companies and Executive Vice President at CFI, has established him as a highly sought after consultant and trainer in numerous arenas including customer relations, sales, communications and marketing. In addition, David provides coaching in organization development, sales management and leadership.

Following graduation from the University of Vermont, David went to work at General Foods Corp. where he held various sales and sales management positions. David left GF and created a sales and management training company in 1968 — Communication & Education for Industry (CEI). In 1981, a client (Daiwa Sports) hired David to be their NSM. After leaving Daiwa in 1985, he formed another communications training company — The PACE Group. That organization was sold it to Sylvan Learning in 1994.

David lives with is wife Marie in Bend, Oregon where he’s active in alpine skiing, kayaking, and competitive golf.